The United Nations Sustainable Development Goals provide a blueprint to achieve a better and more sustainable future for all building on our existing diversity and inclusion agenda. With Information Security Technologies playing an essential role in these being achieved, they provide us with a framework to support our commitment to responsible business operations.
The following goals have been selected as particularly relevant to NCC Group:
3. Good health and well-being
We support the mental well-being of our own workforce. In addition, our services can secure technology for increasing the provision of health services in remote areas as well as wider within the world.
4. Quality education
We are investing in the future of cyber security skills for the long-term sustainable development of technology in society.
5. Gender equality
We provide access to education through technology, investing in the STEM agenda and working in partnership with education providers to ensure fair access to all.
8. Decent work and economic growth
We are a global organisation, with offices around the world and remote working opportunities. This provides access to careers in what is a growing and highly sought-after skills market.
9. Industry, innovation and infrastructure
We are actively involved in supporting Critical Infrastructure Networks, and continue to invest in research and innovation, working in support of the UK's National Cyber Security Centre Industry 100 programme.
10. Reduced inequalities
We maintain an Equality and Diversity Policy, which aims to create a working environment free from unlawful discrimination, victimisation and harassment in which all employees are treated with dignity and respect.
13. Climate action
We continually seek to minimise impact on the environment. A number of initiatives are being explored, thanks to ideas from colleagues and customers on how to further reduce our impact.
16. Peace, justice and strong institutions
We promote just, peaceful and inclusive societies. We have zero tolerance for bribery and corruption and promote a speak-up campaign. We have a clear and well-advertised whistleblowing policy and follow responsible financial practices.
17. Partnerships for the goals
We are committed to inclusive partnerships built upon principles and values, a shared vision, and shared goals.
How we create a more secure society
We know by doing great things for our customers, they continue to want to work with us and understand the value of our partnership. This attracts investment and enables us to continue to develop our people, our research and our capabilities.
In doing this we solve problems, delivering a real difference and making the world a safer and more secure place.
An increasingly digital society has contributed to the exponential growth in the cyber security sector. We are well placed to build on a firm foundation of talent that will build on this opportunity, taking steps to harness existing talent and build talent for the future through local and global initiatives
The Group communicates regularly with its investors in meetings and roadshows to keep them up to date with both the opportunities and challenges faced by the Company. Further details of this engagement can be found in Shareholder relations of the Governance report.
Creating a global way of working
Through consistent and technology enabled ways across our Group, we believe we will create an environment that enables our people to succeed in their careers and also better serve our customers. We are continuing to invest in new global systems and processes that will support our HR, Finance and Professional Services operations, and in a new customer relationship management system.
Our employee engagement investment includes systems that encourage sharing and collaboration across our global business as well as supporting team leader led engagement. See Our strategy in action for an example of what we are doing.
Investing in skills to support our clients
As a people business, our investment in continued learning and development is critical in the value we offer our clients. We continue to invest in our professional academies, global research programmes, and leadership skills programme, creating opportunities for colleagues to grow their career – and help keep society safe and secure.
Using insights from our employee engagement survey and subsequent dialogue across the Group we defined new values for the organisation. We chose values that were distinctive and authentic to represent the firm we are today, with aspiration to drive us to hold ourselves to a higher standard every day.
- We work together
- We want to be brilliantly creative
- We embrace difference
A campaign to launch the values along with our mission, vision and strategy ran from December 2018 to February 2019 and continues through creation of our core messages both internally and externally.
In 2019 we launched our NCC Cares programme – a colleague well-being programme.
In addition, we are committed to developing specific relationships that encourage more people to consider a career in cyber security. Our mission is to make the world more secure so that society can thrive safely; therefore, we need to ensure we have representation from the whole of society to achieve this.
We work closely with the UK Government's National Cyber Security Centre as well as local government and NGOs and trade associations globally to support initiatives.
We are apolitical and do not support any political party in any jurisdiction nor have we ever made a political donation
Human Rights (including Anti-Slavery and Human Trafficking)
We recognise our responsibility to uphold and protect the rights of individuals in all aspects of our operations across the world. Our Human Rights Policy makes it clear that we will observe and uphold the principles contained in the Universal Declaration of Human Rights and the International Labour Organisation Fundamental Conventions. We believe that human rights belong equally to all people without distinction as to race, colour, sex, language, religion, political or other convictions, national or social origin, birth or other traits. We support freedom of association, the abolition of forced labour, and the elimination of child labour.
We have a zero tolerance approach to Modern Slavery and are committed to acting ethically and with integrity in all of our business dealings and relationships. Effective enforcing systems and controls are implemented to ensure Modern Slavery is not taking place anywhere in our business or in any of our supply chains.
We communicate our zero tolerance approach to all our suppliers, contractors and business partners at the outset of the relationship and regularly thereafter. We expect high standards from all of our contractors, suppliers and other business partners, and also expect that our suppliers will hold their own suppliers to the same standards.
The Board discussed and approved our Modern Slavery Statement at its March 2019 meeting and this is published on our website.
Anti-Corruption and Anti-Bribery
We have a zero tolerance position in relation to bribery, wherever and in whatever form that may be encountered and have policies on Anti-Bribery, and Gifts and Hospitality.
Anti-Bribery awareness is part of the colleague induction process and regular refresher training is also provided. Colleagues can also report any concerns to their manager or, if required, a confidential reporting service operated by an independent third party.
We aim to engender in our colleagues principles of honesty and integrity, and the desire to work to the best of their ability. We strive to act in a professional, honest and ethical manner in all our dealings with our clients, colleagues, shareholders, suppliers and the community. Our reputation is paramount and nothing we do should detract from, or compromise, our standing in the market and the community. Our independence and impartiality as a Group is fundamental. We have a Code of Ethics Policy, which all colleagues are required to adhere to.
Maximising equality of opportunity
We welcome applicants and value colleagues who have a passion for what we do and who want to help us make society a safer place.
We aim to create an environment where everyone can reach their full potential. We strive to make NCC Group one of the most admired places to work, with a diverse colleague base and inclusive culture.
We ensure colleagues are engaged and encouraged to progress internally, and also operate a Refer a Friend scheme to support their role in attracting future talent when we need to hire externally.
Our global talent teams continually review our recruitment language and coach hiring managers to remove any potential barriers to attracting talent, creating a positive interview experience to encourage people to perform at their best. We ensure all colleagues are aware of the risks associated with unconscious bias in recruitment and in our workplace generally.
We are proud to partner with organisations promoting the benefits of having a neurodiverse workforce, promoting and encouraging applications from candidates identifying as neurodiverse.
Gender pay report
We take our role as a responsible employer seriously and see the UK requirement to publish gender pay gap figures as a positive move towards transparency around a key issue within our industry. We recognise that steps need to be taken to improve our gender mix at all levels as a part of our broader strategy and the investment we are making under our sustainability agenda is supporting us to achieve this. Our full report is available to view on our website.
The statistics setting out the position of the Group on a gender basis are disclosed below:
ALL AT 31 MAY 2019
Male 86%Female 14%
Male 84%Female 16%
Direct Reports to the Executive Committee
Male 71%Female 29%
Health and Safety
We recognise the importance of health and safety and the positive benefits to the Group. We have a health and safety policy, which is communicated to all colleagues as part of their induction and regular updates and discussions through our internal communication channels. The recent appointment of a global health and safety manager will see the development of the Group's 'Healthy and Safe for Life' framework to ensure colleagues' health and safety at work through awareness and training.
We seek to minimise the detrimental impact of our operations on the environment.
Due to the size and nature of the Group, an external environmental audit is not required. This area will be reassessed as the Group grows in conjunction with any new legislative developments.
The Group's Environmental Policy aims to reduce the energy our business uses by:
- Conserving energy and other natural resources and improving efficient use of those resources
- Improving the efficiency of materials used
- Reducing waste and increasing reuse and recycling wherever possible
- Reducing the need for travel and encouraging the use of alternative means of transport, for example, public transport, cycle to work schemes and car sharing
- Promoting flexible working to reduce the impact on local infrastructures
- Providing all colleagues with relevant environmental training and guidance
Greenhouse gas emissions
This section includes our mandatory reporting of greenhouse gas emissions pursuant to the Companies Act 2006 (Strategic Report and Directors' Report) Regulations 2014 and the Companies (Directors' Report) and Limited Liability Partnerships (Energy and Carbon Report) Regulations 2018.
The greenhouse gas report period is aligned with our financial reporting year and so runs from 1 June to 31 May for each reported year.
The method we have used to calculate GHG emissions is the GHG Protocol Corporate Accounting and Reporting Standard (revised edition), together with the latest emission factors from recognised public sources including, but not limited to, BEIS, the US Energy Information Administration, the US Environmental Protection Agency and the Intergovernmental Panel on Climate Change.
Our emissions cover scope 1 and scope 2 and we have used revenue as the intensity ratio as it best reflects the size and scale of the business. Our aim is to reduce the scope 1 and scope 2 carbon intensity for the Group by at least 10% between a 2019 baseline and 2022¹.
|Absolute carbon emissions (tCO2e)||1,542||1,761||1,550||2,264|
|Group revenue (£m) (including discontinued)||250.7||254.5||244.5||209.1|
|Carbon intensity for whole Group||6.2||6.9||6.6||10.8|
|Year-on-year carbon intensity change||(0.7)||0.3||(4.2)||(0.4)|
|Year-on-year carbon intensity change (as a %)||10.1||4.5||(38.8)||(3.6)|
For and on behalf of the Board
CHIEF EXECUTIVE OFFICER
24 July 2019
CHIEF FINANCIAL OFFICER
24 July 2019
- See note 1 for further details on the restatement of comparative information due to the retrospective application of IFRS 15. Revenue comparatives for 2016 to 2017 are not restated for IFRS 15.